We care about your privacy. If you have questions about how we use information about you, please see our privacy policy. 

Please feel free to contact us via (available Mon – Sat: 11:00am to 11:00pm EST and Sundays 11am-4pm EST), by filling out the form below, or call us toll-free at +447414618448  (available Mon- Fri, 9am-7pm EST). If you are looking for a SkinCenthicals skincare professional.

Tracking Your Order

 Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number for your order. Please allow 1-2 business days for order processing and 1-5 business days for shipping, depending on the selected shipping method.

UPS Ground: 3-5 Business Days
UPS 2nd Day Air: 2 Business Days
UPS Next Day Air: 1 Business Day

Returning Your Order

Your ultimate satisfaction with SkinCenthicals is our goal. Therefore, we gladly accept a return of any item(s) purchased at SkinCenthicals.com upon receiving it within 30 days of the purchase date. 

When you return your purchase to SkinCenthicals.com within 30 days of purchase date, you will receive a full refund to your original method of payment for the price of the item(s).

Items received more than 30 days after purchase date may not be returned. We do not offer exchanges at this time.

Only items purchased on SkinCenthicals.com can be returned to SkinCenthicals.com. Items purchased in a skincare professional’s office or elsewhere must be returned to their original point of purchase.

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By submitting this form, I agree to SkinCenthicals' Term of Use (which includes an arbitration provision), and I have read and acknowledge SkinCenthicals' Privacy Policy. SkinCenthicals will use personal information about you, including your comments on this form, to provide you with personalized online and offline interactions, to improve our products and services for analytics, and other purposes listed in SkinCenthicals' Privacy Policy. SkinCenthicals will also use personal information about you to contact you to answer your request in case you wish to be contacted by SkinCenthicals' customer care team.